Typically, invoices are sent out within 1-2 hours after the auction concludes. Your invoice will be sent to the email provided upon registration. If you have not received your invoice, it could have ended up in your junk mail / spam. Your invoice will be sent from [email protected]. Sometimes companies have firewalls that block our emails so please feel free to contact our office using the form above to request your invoice to be resent. You can also verify your winning lots through “Won Lots” under “My Bidspotter” located in the top right corner or your Bidspotter account.
If you participated in a 2-day online auction, we send invoices at the conclusion of the second day. We do not send invoices for each day or before the entire auction is complete.
For invoice related inquiries, submit the form above by choosing “Customer Service” in the topic dropdown and type “Invoice” in the subject box or call 888-243-6161 and press 1 for Customer Service.